- Type: Apprenticeship
- Level: 4
- Location: Stafford
- Sector: Business, Management & Professional Services
Course Overview
Combining academic study with hands-on experience, this Level 4 apprenticeship equips learners with the knowledge and practical skills needed to improve quality performance across products and services. Apprentices will develop quality control plans, deploy quality policies and governance frameworks, and build the confidence to guide and support colleagues in enhancing quality competency and performance.
The course also focuses on planning and conducting audits and other assurance activities, as well as solving quality-related challenges such as non-conformances. Learners will gain experience in applying effective quality risk management and mitigation strategies to support the successful development and implementation of new products and services.
Individuals will be responsible for providing Quality duties within the following key areas:
• Support Senior Quality Practitioner and Leaders to formulate Quality Strategy
• Contribute to the management of customer satisfaction and supplier performance
• Deploy Quality Policies and Governance
• Guide and support others to improve quality competency and performance
• Plan and Conduct Audits and other assurance activities
• Develop Quality Control Plans for products/services
• Provide guidance on use of methods/tools to improve quality performance
• Solving Quality problems, such as non-conformances, and overcoming challenges to the implementation of solutions
• Effective application of quality risk management and mitigation to drive new products/services development
Course Length
14 months plus End Point Assessment (EPA)
Course study mode: Day release at the Stoke-on-Trent & Staffordshire Institute of Technology - 1 day per week
Assessment methods include:
- observations of performance,
- responses to written / spoken questions,
- projects undertaken/ assignments to show you knowledge and understanding
- portfolio of evidence through the research undertaken
End Point Assessment comprises of:
- Work based project with presentation and questions and answers
- Professional discussion underpinned by a portfolio of evidence
https://occupational-maps.skillsengland.education.gov.uk/maps/route/health-science
Your assessor will discuss with you and your employer the next steps to take
- Minimum GCSE C/4 maths and English
- Experience of the environment
- You will need to be working in a Quality based role
To find out more, please contact our Apprenticeship team by emailing apprenticeships@nscg.ac.uk.
Related courses
Level 4 People and Project Manager Apprenticeship
- Type: Apprenticeship
- Level: 4
- Location: Workplace/Online
- Sector: Business, Management & Professional Services
Introduction to Lean - 1 Day Course
- Type: Part Time
- Location: Stafford
- Sector: Business, Management & Professional Services
Introduction to Coaching - 3 day course
- Type: Part Time
- Location: Stafford
- Sector: Business, Management & Professional Services
Level 5 ILM Leadership and Management Certificate
- Type: Part Time
- Level: 5
- Location: Workplace/Online
- Sector: Business, Management & Professional Services